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COVID Safety

COVID-19 Vaccination Requirement

We are committed to the health and safety of all who work at, perform in, and visit the Moss Arts Center, and invite you to join in the effort to slow the spread of COVID-19. In accordance with guidance from Virginia Tech, our patrons, artists, and staff are required to provide proof of COVID-19 vaccination or a negative test result before attending public performances and events. This requirement will remain in effect until further notice.

Masks continue to be required at all times for patrons, visitors, and staff regardless of vaccination status in all indoor spaces at the Moss Arts Center, except for brief periods while eating and drinking in designated lobby areas. Please note that food and drink are not allowed inside the Anne and Ellen Fife Theatre at any time.

Proof of Vaccination or Negative Test

Beginning Saturday, January 15, 2022, all patrons age 12 and over who attend an indoor event or performance at the Moss Arts Center must be vaccinated against COVID-19 and present proof of vaccination OR show a negative COVID-19 test result prior to entering the performance venue.

Proof of vaccination and matching photo ID will be required upon entry into the venue in the form of a physical vaccination card, a digital copy on a mobile device, digital presentation of a vaccine passport app, a printout from a medical provider, or an individual’s state vaccine registry. An accompanying adult may verbally confirm a minor's identity.

For entry to an event, ONE of the following will be required:

  • An official, government-issued vaccination card listing the guest’s name and date the last dose was administered
  • A photo or digital version of an official government-issued vaccination card listing the guest’s name and date the last dose was administered
  • For current Virginia Tech students and faculty, staff, and wage employees, a valid Hokie Passport
  • A printed or digital negative COVID-19 PCR or antigen test taken within 72 hours of the event that includes the guest’s name and date the last test was taken
  • For guests with vaccine medical exemptions, proof of a negative COVID-19 PCR or rapid test taken within 72 hours of the event that includes the guest’s name and date the last test was taken 

Acceptable documentation will need to be displayed, either physically or digitally on a mobile device, upon entry into the venue. Information about free testing in Virginia may be found here.

Individuals who cannot provide proof of vaccination or a valid negative COVID-19 test according to the conditions outlined above will not be allowed to enter and will be provided with an option to exchange or refund their ticket.

Ticket purchasers are responsible for communicating these rules to whomever they provide tickets.

For those who are unable to attend in person, the Moss Arts Center offers a livestream option for ticket holders for most performances, or they may contact the box office at 540-231-5300 or macboxoffice@vt.edu to request an exchange or refund on their tickets.

Entry requirements are subject to change and will remain in effect until further notice.

FAQs

Guests age 12 and older (and working personnel) will need to show proof of vaccination, proof of medical exemption, or negative test within 72 hours of all public performances or events. Children age 11 and under do not need to show proof of vaccination or negative test and only need to follow the mask mandate.

This policy goes into effect on Saturday, January 15, 2022, and will remain in effect until further notice.

Guests age 18 and older should be prepared to show a valid photo ID to verify ownership of the vaccination card, medical exemption, or negative test. If children between the ages of 12 and 17 do not have a photo ID, a parent, guardian, or adult companion may be required to verify their identity.

Individuals can download their vaccination record from the Virginia Department of Health. Check with your state’s health department if Virginia is not your home state. If you have a photo of your vaccination card, that will also be accepted. If you cannot find your vaccination card, you may present a negative COVID-19 test result for entry.

A Hokie Passport will be accepted for Virginia Tech students and faculty, staff, and wage employees, as they are already covered under a vaccination protocol that requires proof of vaccination or testing.

No, unfortunately the Hokie Passport is only accepted for currently active faculty, staff, and wage employees, as they are subject to proof of vaccination and testing as a condition of employment.

Anyone who receives a positive COVID-19 test result should stay home until cleared by their local public health department, and we encourage the transfer of tickets to someone who meets the proof of vaccination, proof of medical exemption, or negative test requirement. If you have been cleared by your local health department and have received a release letter dated within the last 90 days, you will be allowed entry using that documentation. If you are unable to attend in person, we are offering a livestream option for ticket holders for most performances. Please contact our box office for assistance.

Please contact the box office for information about access to the ticket holder livestream or to discuss options for an exchange or refund.

Masks are required at all times for all patrons, visitors, and staff in all indoor spaces, regardless of vaccination status.

The policy will remain in place until further notice, but we all hope that it’s not forever. We expect that as infection rates subside, we may be able to relax procedures accordingly.

Masking Requirements

Per university policy, all faculty, staff, students, and visitors at the Moss Arts Center will be required to wear a mask in indoor public spaces, except for brief periods while eating and drinking in designated lobby areas. 

Capacity

The Moss Arts Center is currently selling tickets up to our full capacity for all performances. This means that there will not be physical distancing within the venue, and you may have patrons sitting directly next to, in front of, and behind you. 

In the Anne and Ellen Fife Theatre, air is exchanged a minimum of five times an hour, and air handlers have UV exposure lighting and MERV-13 level filtering.

Livestream Comfort Policy

To support your comfort and well-being, we are offering a livestream option for performances when contracts and agreements allow. If you feel unwell or uncomfortable attending a performance in person, you can watch online. Please be aware that performances are only available live and will not be recorded or available following the event. The broadcast will provide a fixed, single-camera perspective of the performance.

A link to request access to the livestream will be sent to the ticket buyer in the corresponding What to Know email. Events are streamed through TheaterMania Streaming. TheaterMania offers helpful information on how to watch the livestream on various devices and troubleshooting. If you have not received your link to the requested performance, please contact our box office at 540-231-5300 for assistance.

Health and Wellness

The Moss Arts Center adheres to the guidelines of the Virginia Department of Health and Virginia Tech in its operations, including protocols for face coverings and cleaning and sanitation. Find more information about the university's policies here.

We ask patrons to do their part in keeping our community healthy. If you feel unwell, please stay home.